NABARD Financial Services Limited (NABFINS), a subsidiary promoted by NABARD that provides microfinance and financial services, has announced recruitment for the post of Customer Service Officer (Field). The vacancy count has not been specified. The role is a field-level position involving customer sourcing, verification, disbursement support and recovery, with postings across multiple states including Andhra Pradesh, Bihar, Maharashtra, Tamil Nadu and Uttar Pradesh.
NABFINS Recruitment 2026 - Customer Service Officer Posts
Posted 29 Sept 2026Updated 29 Sept 2026
Total Vacancies
—
Last Date
30 Sept
Closed
Apply Mode
Email
Status
Application Closed
Recruitment status
Applications closed on 30 Sept 2026
- Notification21 Sept
- Applications Open
- Applications Closed30 Sept
About NABFINS Customer Service Officer Recruitment 2026
Job Overview
- Organization
- NABARD Financial Services Limited
- Job Location
- All India
- Who Can Apply
- Candidates from anywhere in India
- Gender
- All
- Nationality
- Indian
- Experience
- No minimum experience required; freshers are eligible. 1 to 3 years of experience in a similar job profile preferred.
- Credentials Required
- Valid driving licence and motorcycle mandatory
Eligibility Details
Customer Service Officer (CSO) - Field - Qualification and Experience
PUC/10+2 completed. Candidates who have completed Higher Secondary or an equivalent 10+2 qualification can apply. Must have written, spoken and reading command over the local language and English. Freshers are eligible to apply; candidates with 1 to 3 years of experience in a similar job profile and sufficient exposure to field operations and the target customer population may be preferred.
| Post | Qualification |
|---|---|
| Customer Service Officer (CSO) - Field - Qualification and Experience | PUC/10+2 completed. Candidates who have completed Higher Secondary or an equivalent 10+2 qualification can apply. Must have written, spoken and reading command over the local language and English. Freshers are eligible to apply; candidates with 1 to 3 years of experience in a similar job profile and sufficient exposure to field operations and the target customer population may be preferred. |
Selection Process
Candidates who submit their resume may be shortlisted by NABFINS based on eligibility, educational qualification, experience and field suitability, with further instructions communicated by the organization.
How to Apply
- 1Check the NABFINS Customer Service Officer eligibility criteria.
- 2Prepare an updated resume containing educational qualification and work experience details.
- 3Ensure that your mobile number and email address are correctly mentioned in the resume.
- 4Attach the updated resume to an email with the subject line Application for Customer Service Officer (CSO).
- 5Send the application to [email protected].
Documents to Carry / Upload
•Updated resume with educational qualification and work experience details
•Mobile number and email address
Important Details
- A valid driving licence and motorcycle are mandatory for the Customer Service Officer role because the job involves field visits, identifying new business locations, customer sourcing and collection.
- The number of vacancies has not been specified.
Key Responsibilities
- Sourcing of clients
- Primary verification of client credentials
- Conducting Compulsory Group Training
- Data entry in CRIF
- Data entry in CMS
- Accompanying the Branch Manager for Group Recognition Test
- Accompanying CSE during pre-disbursement activities
- Ensuring disbursement
- Generating demand
- Following up for recovery and undertaking collections
- Remitting collections in the bank or banks
- Reporting demand and collection details to ABM/BM
- Maintaining and filing documents
Job Locations
- Andhra Pradesh
- Bihar
- Maharashtra
- West Bengal
- Tamil Nadu
- Chhattisgarh
- Madhya Pradesh
- Rajasthan
- Gujarat
- Uttar Pradesh
Contact
Email: [email protected]
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