Tata Institute of Social Sciences, a deemed university under the Ministry of Education based in Mumbai, has invited applications for the post of Assistant Manager-Operations on a contract basis. There is one post in total, offered under the School of Skill Education, which runs work-integrated skill training programmes across the country. The role involves managing operations for training partners, coordinating with students and stakeholders, and supporting academic and examination processes.
TISS Recruitment 2026 - Assistant Manager-Operations Posts
- Notification18 Sept
- Applications Open18 Sept
- Applications Closed05 Oct
About TISS Assistant Manager-Operations Recruitment 2026
Job Overview
- Organization
- Tata Institute of Social Sciences
- Advertisement No.
- TISS/SSE/Sep/2026/01
- Post Name
- Assistant Manager-Operations
- Job Location
- Mumbai, Maharashtra
- Who Can Apply
- Candidates from anywhere in India (Preference will be given to candidates based in Mumbai, considering the operational requirements of the position)
- Job Type
- Contract
- Gender
- All
- Nationality
- Indian
- Experience
- Minimum 5 years of experience in Client Account Management (Operations Profile); preferably 1 to 2 years in Tourism and Hospitality Sector
- Tenure
- Two years, extendable based on performance of the employee and as per requirements of School of Skill Education, TISS
Vacancy Breakdown
| Post Name | Total |
|---|---|
| Assistant Manager-Operations | 1 |
Eligibility Details
Post Graduate/Master's Degree in a relevant field. Minimum 5 years of experience in Client Account Management (Operations Profile), that demonstrate abilities and competencies to handle the job. Preferably having a knowledge or experience minimum of 01 to 02 years in Tourism & Hospitality Sector. Should be good in excel, power point presentation and MS Office. Be able to manage time and projects effectively. Must have good interpersonal and communication skills.
| Post | Qualification |
|---|---|
| Assistant Manager-Operations - Qualification and Experience | Post Graduate/Master's Degree in a relevant field. Minimum 5 years of experience in Client Account Management (Operations Profile), that demonstrate abilities and competencies to handle the job. Preferably having a knowledge or experience minimum of 01 to 02 years in Tourism & Hospitality Sector. Should be good in excel, power point presentation and MS Office. Be able to manage time and projects effectively. Must have good interpersonal and communication skills. |
Application Fee
Selection Process
- 1Interview
Shortlisted candidates will be informed over email and/or mobile phone to appear for the interview conducted at TISS, Mumbai.
Salary Structure
Consolidated salary of Rs. 45,000 to 50,000 per month with annual increments as per School of Skill Education, TISS rules
How to Apply
- 1Apply online through the Apply Now link provided with the advertisement on the Institute website www.tiss.edu
- 2Fill in the application form with correct personal, educational and contact details
- 3Upload photograph, signature and required certificates in the prescribed format
- 4Pay the application fee online if applicable
- 5Review all details carefully and submit the form
- 6Take a print of the acknowledgement of the online application and keep it for future reference
Important Details
- The position is unreserved, but candidates belonging to reserved categories are encouraged to apply.
- Preference will be given to candidates based in Mumbai.
- The post is purely contractual for two years and the selected candidate will have to join within 15 to 30 days of issue of the offer letter.
- No TA/DA will be paid for appearing for the interview if held at the Institute's premises.
- TISS, School of Skill Education reserves the right to relax the qualification of a candidate based on work experience.
Job Description
- Manage the operational activities for the assigned sectors all over India
- Onboard prospective Vocational Training Provider (VTP)/Knowledge Partner for skill training and handhold them
- Academic facilitation: creation of courses and batches on ERP, empanelment of skill instructors, class scheduling and monitoring, timely payment of fees from students, invoice processing for stakeholders, and overseeing the examinations process
- Address concerns and issues raised by students and other stakeholders in a timely manner
- ERP data monitoring and monthly MIS and other reports submission to Senior Managers
- Monitoring visits to Vocational Training Provider (VTP)/Industry Partner for Skill Training (IPST) locations wherever batches are ongoing
- Conduct regular feedback reviews from students, parents, IPSTs and other stakeholders and take necessary action
- Monitor performance of the Vocational Training Provider and ensure they operate as per the defined guidelines
- Oversee the admissions process and provide counselling to students whenever required
Other Conditions
- Since applications received will be shortlisted, merely possessing the prescribed qualifications and requisite experience would not entitle a person to be called for interview
- The School may offer a lower post to a candidate, in case the Selection Committee recommends so
- No queries or correspondence regarding issue of call letter for interview or selection of candidates will be entertained at any stage
- Canvassing in any form is strictly prohibited and will lead to the candidate being debarred from consideration
Frequently Asked Questions
Is the Assistant Manager-Operations post at TISS permanent?
No. It is a contractual position for two years, extendable based on performance and the requirements of the School of Skill Education, TISS.
Will candidates who are not based in Mumbai be considered?
Yes, the post is open to all eligible candidates, though preference will be given to candidates based in Mumbai.
Is experience in the Tourism and Hospitality Sector mandatory?
No. One to two years of knowledge or experience in the Tourism and Hospitality Sector is preferred, not mandatory.
How will shortlisted candidates be informed about the interview?
Shortlisted candidates will be informed over email and/or mobile phone to appear for the interview conducted at TISS, Mumbai.
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